RunSussex Terms and Conditions apply to running with us on any runs or events, or booking any of our courses, sessions or workshops.

RunTogether

• RunTogether is part of England Athletics, the membership and development body for grassroots athletics and running in England.
• RunSussex is a registered RunTogether Group and the RunTogether website handles all our runners’ registrations, bookings and payments for our services.

Booking our services

• To run with RunSussex you will first have to register with RunTogether and book your place on the RunTogether website at https://groups.runtogether.co.uk/RunnersMentor#_ga=2.249783556.360119287.1543507936-597777731.1543507936.
• To complete your booking you must accept BOTH the RunTogether Terms & Conditions AND the RunSussex Terms & Conditions.
• Payments are required in full at the time booking.
• Payments are non-refundable.
• Transferring your place to another participant is not permitted.

If RunSussex cancels/postpones

Although every effort is made to ensure sessions take place as advertised, in some circumstances RunSussex reserves the right to cancel a course or sessions or to relocate to the nearest suitable venue; e.g. if insufficient participants have registered, or the venue becomes unavailable at short notice through unforeseen circumstances.

RunSussex will contact all participants using registered contact details to inform you of a cancelled or postponed course or session. This will be followed up by email to confirm either details of alternative courses or sessions or that a refund has been issued.

Cancellation of Stand-alone Session/Workshop/Run

• Cancelled at any time before the start:  FULL REFUND inc. booking fees

Cancellation of Multi-part Courses/Groups/multi-week blocks

• Cancelled at any time before the start:  FULL REFUND inc. booking fees
• Session or sessions cancelled or postponed after the start of the course: If any session is cancelled through unforeseen circumstances, RunnersMentor will provide opportunities for participants to attend another session at no extra cost. If within 12 months the participant has been unable to transfer to a suitable session they will be entitled to a refund for the cancelled session/s.

Can I cancel & get a refund?

Almost all of our sessions incur considerable advance time & financial costs.

Cancellation of Stand-alone coached Session/Workshop:

• NO REFUND for any reason.
• Transferring your place to another participant is not permitted.

Cancellation of Multi-part Courses/Groups/multi-week blocks:

• NO REFUND for any reason.
• Transferring your place to another participant is not permitted.

RunTogether T&C’s (17.3) do allow a refund for a single run. Some RunTogether groups offer simple sessions that can be cancelled at short notice without incurring costs. This is rarely true at RunnersMentor although at times when we do offer single Run-Leader Led Runs, we do offer refunds on this basis.

Cancellation of single Run-Leader Led Run

• Cancelled more than 24 hours before the start of the session:  FULL REFUND inc. booking fees
• Cancelled less than 24 hours before the start of the session:  NO REFUND for any reason.
• Transferring your place to another participant is not permitted at any time.

Only book, if you agree 

Please read our refund and cancellation policy carefully. Our goal is to have a transparent policy that leaves no room for confusion. All participants must tick the box in agreement to this policy on the booking page in order to register for any of our courses, sessions or coaching. Only book if you agree.